FAQ

Data becomes available for download in your personal cabinet immediately after successful payment. Usually no more than 5–10 minutes.

If the order is not displayed, check the payment status (see the question about replenishment).

You get a text file with the format: login:password:email:email_password:2FA_key:backup_codes (order may vary, this is just an example).

If cookies are included, they are Base64-encoded – see instructions below.

The order file is a regular text document that can be opened with any text editor (Notepad, Notepad++, etc.).

After purchase, the seller retains access until you change the password.

For full security, we strongly recommend changing the password and linking your own data immediately after receiving the account. This ensures that only you have access.

Detailed recommendations on working with accounts, proxies, devices, and anti-detect browsers are available here: https://accsmarket.com/en/recommendations

Orders are available for download within 30 days of purchase.

If the period has not expired and the button is inactive – try clearing your browser cache or switching browsers.

If the button is inactive, refresh the page (Ctrl+F5), wait 30 seconds and click download once.

If the file downloads empty – the order is older than 30 days and data has been deleted. Download your orders immediately after purchase.

In rare cases, contact support – operators can resend the file.

Reviews are available at: https://www.reviews.io/company-reviews/store/accsmarket.com

Detailed information is available in the partner FAQ.

For additional partnership questions, please email: [email protected] (response time – up to 48 hours).

Accounts must be unique, not resold before, with accurate description (country, age, email availability, etc.).

Selling hacked accounts is prohibited.

Violations may result in sanctions up to blocking.

Funds are credited to your internal balance after the buyer confirms the purchase. 

Withdrawal – according to platform rules (minimum amount, terms). 

More details in the partner section.

Softreg – fresh account, just registered, may require verification.

Aged – account with history (registered long ago), considered more reliable.

With Followers – has followers (quantity stated in description).

Boosted – account that had boosts – may be less stable.

More details in each product description.

The fresher the account, the more it is sensible to actions in the first days of use, and more likely to ask for phone verification at login or after a few actions. The more aged, the more it can endure. However, while aged accounts can easily accept login from other locations and resist at more daily actions, it is safer to warm up any account regardless of age, like proceeding with only a few actions daily, for a few days. If fresh accounts are warmed up properly, in time they can be as much as effective as aged accounts.

If the registration date is not specified separately in the accounts description, then the accounts are registered recently.

Yes, we have such accounts. Similarly, if the registration date is not specified separately in the account description, then the accounts are registered recently.

We sell only the assortment available on the site accsmarket.com. You can choose a suitable account by reading its description. Individual selection is not provided.

We sell accounts "as is", but we do not guarantee their stability under mass actions. Such scenarios increase the risk of ban.

We recommend using accounts carefully, with quality proxies and respecting social network limits.

This error occurs due to mismatch between browser fingerprint (User-Agent, screen resolution, timezone) and the proxy used. 

Solution: change the fingerprint (create a new profile in anti-detect browser) and ensure the proxy matches the account's country. Also try using a different proxy provider. 

If the error appears immediately after purchase and you did everything correctly – request a replacement within 48 hours.

1. Real SIM cards – most reliable. Buy locally or on eBay ($0.2–1 each). Downside: expensive and time-consuming.
   
   
2. Free SMS apps (Textnow, Textplus) – free, but numbers are often rejected by social networks or already spammed.
   
   
3. Online SMS services (SMS-Activate, 5Sim, GetCode, etc.) – convenient, API available. Downside: numbers may be reused or flagged as spam, leading to bans.
   
   After verification, test the account for 1–2 days.
   
   Important: no method guarantees 100% success. Test on 1–2 accounts before bulk purchasing.

An SMS request means the login is considered suspicious. The issue is usually the proxy (wrong country) or device/browser (already used for other accounts).

Check your login conditions.

Important: if the description says "SMS verified" – the number was used for registration but is not included in the package. This is not a warranty case. 

Replacement only if the account was banned before purchase.

Such verification usually means the account was already in a "risk zone" or banned earlier. Passing it with someone else's data is nearly impossible.

If the request appeared immediately after purchase and you used a quality proxy and clean profile – request a replacement within 48 hours.

For advertising purposes, we have a separate category – Facebook accounts for advertising. They are optimized for running targeted ads and managing Business Manager.

However, we do not guarantee 100% that an account will pass all Facebook checks – it depends on many factors: proxy quality, browser settings, usage patterns, and the platform's current algorithms.

We recommend testing on a small number of accounts before scaling.

We do not send spam. AccsMarket is an online platform that connects sellers and buyers and provides the necessary infrastructure for listing ads and conducting transactions.

Order execution starts within 0–4 hours after payment, may take longer during peak hours. 

Check: your account must be public, and you haven't changed your profile URL after ordering – if you change the link, warranty doesn't apply.

Also note that 20% to 50% of followers may drop after the boost – this is normal.

If conditions are met and the order isn't fulfilled – contact support, we'll refund or offer compensation.

The issue is usually not the data itself, but the login conditions. 

Causes: proxy not matching the account's country; VPN, IPv6, residential (including ISP) or public proxies; device/browser already used for other accounts. 

Solution: use a private IPv4 proxy of the account's country and a clean profile in an anti-detect browser (Dolphin, AdsPower, etc.).

If you followed these rules – contact support, we'll check. If rules were violated – replacement is not provided. 

Important: for "MIX IP" accounts, login is only possible via cookies.

The 2FA key (16–32 characters) is in the order data. Paste it into a code generator (e.g., 2fa.live) in the same browser where you are logging in. The site will generate a 6-digit code valid for 30 seconds.

Make sure the browser IP matches the login IP. Enter the code within 15–30 seconds.

Remove spaces and hyphens from the key. 

If the key is missing or the code doesn't work – request a replacement within 48 hours of purchase.

Cookies in the order are encoded (Base64). 

Decode them on base64decode.org, then import the resulting JSON into your browser via an extension (EditThisCookie) or the built-in function of an anti-detect browser.

After import, open the social network site – you will be automatically logged in. Login and password are not entered.

If you already tried to log in with login/password before using cookies, they may become invalid.

Yes, a referral link is available in your personal cabinet after registration. 

You can invite friends and receive bonuses for their purchases.

If your IP is blocked due to suspicious activity (e.g., frequent requests), change your IP address (restart your router or use a VPN) and try again.

Make sure your device is virus-free. 

If the block persists – contact support.

We provide a warranty on account functionality for exactly 48 hours from the moment you receive the order.

Within this period you can replace the account if it does not match the description, was banned before purchase, or does not work due to the seller's fault.

After 48 hours, claims are not accepted.

       Warranty covers:

• account banned before purchase (ban date earlier than order date);
• incorrect data (password, login) provided you did not violate login rules;
• missing declared characteristics (country, age, friends/followers);
• seller changed password or regained access after sale.
  
  Detailed warranty conditions are described in the service rules.

Unfortunately, after the warranty period expires, we cannot provide a replacement or refund.

We recommend always checking accounts within the first 48 hours and immediately changing the password and linking your own data. 

Warranty conditions are described in the service rules.

Create a ticket in the support section, attach screenshots of the issue (e.g., ban message with date). 

Operators will contact the seller and make a decision. 

If replacement is not possible, funds will be returned to your balance. 

Withdrawal to external wallet – subject to conditions (see refund question).

For cooperation inquiries (advertising, joint projects, partnership proposals) please email: [email protected]

       There are two ways: 

1. Go to https://accsmarket.com/en/tickets/new, fill out the form and describe the problem.
2. In your personal cabinet, in the "My Orders" section, each order has a ticket creation function – this is convenient if the issue is related to a specific order. 
   
   When contacting, include your order number and describe the problem in detail.

You can register through the standard form on the site. 

If you made a purchase without registering, we automatically created an account for you – the password was sent to the email you provided.

Check your Spam folder. If you didn't receive the password, use the password recovery on the login page.

Contact support via ticket on the site, stating the reason for deletion. 

Account deletion is performed upon request.

Use the page https://accsmarket.com/en/my.

Clear browser cache and cookies, disable VPN and ad blockers, enable JavaScript.

If it doesn't help – contact support via ticket on the site.

Latest news, announcements, discounts and promotions are published on the official news site: https://accsmarket.news/. 

Coupons for discounts are also periodically published there.

This means the session (tdata folder) is invalid or outdated. 

Check: are you using the official portable version of Telegram (download the latest from the official website). Make sure you correctly replaced the `tdata` folder (overwrite it). 

If the problem persists – try running Telegram with the `--proxy=...` flag (if using a proxy). 

If nothing helps – the account is likely non-functional, request a replacement within 48 hours.

If the email is included and you cannot receive the code, try resetting your Twitter password via that email (use "Forgot password" function). 

If the email is not part of the package – we cannot help. 

Also check that you are using the correct proxy (account country). 

If the issue occurs within the first 48 hours – request a replacement.

Not always. If the account requires SMS verification, it may temporarily not appear in search. 

Try logging in following the rules (correct proxy, clean device). If SMS is requested during login – proceed with verification. 

If after that the profile still does not open – the account may have been deleted or banned before purchase – then it is a warranty case (if within 48 hours).

Download the portable version of Telegram for Windows. Extract the archive and replace the `tdata` folder in the Telegram.exe folder with the one from the order. 

Run Telegram.exe – you will be automatically logged in. Do not use VPN.

There is no portable version for Mac – accounts do not work.

If you see the start screen (phone number entry) – ensure you are using the latest portable client (download from the official Telegram website).

TikTok Ads accounts are designed for login only through ads.tiktok.com, not through the regular TikTok app. 

Use the login and password from the order. If 2FA is required – the key will be in the data. If password does not work – verify you are logging in on ads.tiktok.com.

The originality of the Instagram email is not determined by the welcome letter – it can be easily forged. 

Verification is done through account settings, instructions are available at: https://accsmarket.com/en/original-email-address.

Yes, we strongly recommend changing the password and linking your own data (email, phone number) immediately after receiving the account for security.

This is your responsibility.

We do not recommend changing the usage scenario of a purchased account. For example, an account meant for advertising (Facebook Ads) may not be suitable for regular posting. 

Read the description carefully – it states the account's capabilities.

       Distinguish two cases: 

1. Ban occurred after your login – likely proxy/device issue, replacement is not provided. 
2. Ban was before purchase (ban date earlier than order date) – warranty case. Take a screenshot with the date and send to support. 
   
   For Instagram: if the profile does not open by link – it might require SMS verification, pass it following the rules (correct proxy, clean device).

For successful login use ONLY private IPv4 proxies (datacenter or mobile).

VPN, IPv6, residential (including ISP) and public proxies are prohibited.

For regular accounts, proxy country must match registration country; for "MIX IP" – just a quality proxy. 

Use an anti-detect browser (e.g., Dolphin, AdsPower) with a unique profile per account. 

Do not log into multiple accounts from one proxy.

Check the account via profile link before login – if page not found, account is deleted.

Current payment methods are listed in your personal cabinet. Available options may change, please check them before making a payment.

To withdraw funds from your balance, create a ticket in support. 

Withdrawal terms and procedures are governed by the service rules.

Often the problem is mismatch of the amount (network fee) or selecting the wrong network (e.g., sent USDT via ERC20 instead of TRC20). 

Check the TxID and provide it to support. Operators will contact the payment provider and manually credit the funds within 24–48 hours. 

If the amount was below the minimum – no refund possible. 

If you paid cryptocurrency directly without creating a payment order on our site – the payment will not be processed — we only accept payments through order creation. In this case, contact the payment system support (nowpayments.io) for a refund.

For some accounts, the backup email is listed in the data (login, but without password). 

When asked for a code to the backup email, select that option and enter its address – the system will let you through without a code. 

If this option is not available – try other methods (SMS, etc.), but they are not guaranteed.

Yes, this is normal for Gmail, especially on suspicious logins. You need to enter your real number and receive a code via SMS. This is not a warranty case.

If you don't want to use your own number, you can use temporary SMS services, but success is not guaranteed. 

After login, it is recommended to immediately link your own data.

If Outlook/Hotmail shows a block or confirmation request – it's often a standard Microsoft verification that you need to pass (e.g., press and hold a button to prove you're human).

If the account description states that SMS verification is required – use your own number or a temporary SMS service. If the block is not related to SMS and you cannot log in – try recovering access via the 'Forgot password' form.

If that doesn't help – contact support, but remember that email access is not always guaranteed unless specified in the description.

If the email was included and you cannot access it due to incorrect password or blocking – this is a warranty case if it occurs within the first 48 hours. Contact support with evidence. 

If email was not included – we cannot help. 

For Instagram and Twitter: if you don't receive a code on the additional email, try resetting the password via that email (use "Forgot password" function).

Make sure you are using the correct site (e.g., for @gmx.com – gmx.com, not gmx.net; for @gmx.net – gmx.net). 

Enter the password manually (avoid extra spaces). 

If the email requires SMS verification and the number was not provided – it is not a warranty case unless it was promised in the description. 

For some emails (firstmail.ltd, mailo.com) password may not be required – just use the login for verification. 

If the email is blocked, try "Forgot password" – that is your risk.

Special note: for Outlook/Hotmail blocking and SMS request – if the description says "SMS required", proceed with verification using your own number.

Read the description carefully.

If "email included" is stated – you get access to the email (with password, unless stated otherwise). If email is not mentioned in the description – access is not provided. 

Important: the email field in the data format is a template, not a guarantee that email is included. The originality of the email does not affect login capability – only access matters.